Weekly ordering and fulfillment
Orders are produced in weekly batches. The ordering cutoff is Sunday at 11:59 p.m. Central Time, starting November 15, 2026. Orders received after that cutoff go into the following week’s batch. Please allow approximately 2–3 weeks after your batch cutoff for fulfillment. We’ll email you when your order ships or is ready for pickup. Carrier transit time is additional.
The estimate is not a guaranteed arrival date. If we cannot fulfill your order within the stated window, we will contact you with an updated estimate and the option to agree to the delay or cancel unshipped merchandise for a prompt refund.
Shipping and free local pickup
Shipping is $9.95 per order within the contiguous 48 U.S. states and Washington, D.C., charged once for the entire order. We do not currently ship to Alaska, Hawaii, U.S. territories, or military addresses. Free local pickup is available in the Blaine, Minnesota area. We will email you to arrange the pickup location and time when your order is ready.
Choose your size before ordering
Each product includes the Canva garment size chart. Measure a similar garment laid flat and compare its width and height before choosing a size. Product artwork mockups illustrate the print design and may not show the exact garment cut.
Changes and cancellations
Before your batch has been submitted for production, email susantaylor@taylored-adventures.com with your order number to request a size change or cancellation. We will confirm whether the change can be made. Once production begins, we cannot accept changes, cancellations, or returns for choosing the wrong size or changing your mind.
Damaged, defective, or incorrect items
If your merchandise arrives damaged, has a printing or manufacturing defect, or is different from what you ordered, contact susantaylor@taylored-adventures.com promptly with your order number, a description of the issue, and photos where possible. Taylored Adventures will arrange an appropriate replacement or refund. We will cover reasonable shipping costs needed to resolve our error or a defective item. Please wait for return instructions before sending anything back, and do not return merchandise directly to Canva.
Refunds
Approved refunds are issued to the original payment method. Your bank or card provider determines when the credit appears. This policy does not limit remedies for damaged, defective, or incorrect merchandise, or your cancellation and refund rights if shipment is delayed.
Adventure Fund support
For the first 20 merchandise items sold across all products combined, 100% of the merchandise purchase price goes to the Taylored Adventure Fund. After those first 20 items, 100% of merchandise profits go to the Fund. Separately charged shipping and applicable taxes are excluded.
Merchandise payments are received by Taylored Adventures LLC through Stripe. Taylored Adventures subsequently donates the committed amounts through the official Allina Health Community Giving fundraiser supporting Courage Kenny adaptive recreation. Merchandise purchases are not themselves tax-deductible charitable donations.
Questions about your order
Email susantaylor@taylored-adventures.com and include your order number.